Reordering Pages Error

Chris M's Avatar

Chris M

15 May, 2017 01:54 PM

I've been getting this error whenever I try and reorder pages within the structure tree. This is occurring on an install of Expression Engine 3.5.6 and Structure 4.1.12. Any fixes on this?

  1. Support Staff 1 Posted by Support on 15 May, 2017 01:57 PM

    Support's Avatar

    Hi Chris, there is a bug in 4.1.12 on fresh installs and is fixed in 4.1.13. Let us know if you're still running into this issue after updating.

  2. Support closed this discussion on 15 May, 2017 01:57 PM.

  3. Christopher Mounce re-opened this discussion on 16 May, 2017 02:33 PM

  4. 2 Posted by Christopher Mou... on 16 May, 2017 02:33 PM

    Christopher Mounce's Avatar

    Hello,

    We updated to 4.1.14 yesterday and that fixed that error. However, we are know experiencing another error in which our pages are reordering sporadically. Some pages will consistently nest within other parent elements. The structure is supposed to look like this:

    [cid:[email blocked]]

    But, upon refresh, it will order pages like this, and even sometimes in a different random order (people page also going up underneath the industries parent):

    [cid:[email blocked]]

    We have tried reverting to a previous state using history, ensuring no parent pages are selected within the pages themselves, and also ensuring only one user is logged in. Please let me know of any fixes!

    Thanks

    Christopher Mounce
    Web Developer / Graphic Designer

    6685 Beta Drive | Mayfield Village | OH 44143
    O: (440) 605-7253 | C: (513) 518-1247

    [cid:[email blocked]]<http://marketing.skodaminotti.com/>

    From: Support <[email blocked]>
    Date: Monday, May 15, 2017 at 9:57 AM
    To: Christopher Mounce <[email blocked]>
    Subject: Re: Reordering Pages Error [Problems #23679]

  5. Support Staff 3 Posted by Support on 16 May, 2017 02:43 PM

    Support's Avatar

    Do you have any errors listed in the Validation section of Structure? If so, please make sure those are corrected before trying to sort.

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